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I have a gambling addiction; can I get a refund?

April 1, 2025

Unfortunately, all ticket purchases are final, and we do not provide refunds as per our terms and conditions. If you are struggling, we encourage you to seek support from:

GamCare – Support for gambling-related concerns (0808 8020 133)

StepChange – Free debt advice

Mind – Mental health support

Citizens Advice – Financial and legal support

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We are proud to announce we have FREE fully funded 1-1 SEN support sessions for our members to access

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