When Lucky 7’s Gave Us More Than We Ever Imagined: A Family’s Story 

Hear from a mother whose Chaotic win changed everything:

“Last year, my washer broke down, and I was trying so hard to save for yet another second-hand one to get us through until the next one. My daughter, who has her own SEN child, introduced me to Chaotic, and I decided to sign up. I have a son, Dillan, who has mental learning disabilities. At the time, Dillan was 17, with a mental learning age of about 9 years old. He has memory issues and struggles with social and emotional behavioural difficulties. 

I signed up online and had been playing for a week or two when I saw the Lucky 7’s game. I decided to give it a go, playing £7.70, and won big—£778.00!!! To me, at that time, this was huge. It was a total life-changer. In my whole 44 years of life and as a single parent of four children, I had never been able to afford new appliances. I was shaking and crying. I rang my kids to tell them; I was so happy. The first thing I did was start looking for a new washing machine. I found a black one that was digital and was about to click to order it on Amazon when I saw I could get a matching dryer, also digital. My dryer wasn’t broken yet, but it was always second-hand, so I decided to treat us to a new dryer as well. That was the money spent.”

How it changed our lives:

“Well, my son couldn’t work the old washer and dryer as they had dials and required changing for different settings, and he couldn’t remember all the settings, or sometimes even how to make them work. Now, the settings are all set, so all Dillan has to do is put the wash pods in and press play for the washer, then put the wet washing in the dryer and press play again. He now helps with the laundry, and he says it’s his new toy! This is a life-changer for all of us, and we are so grateful to Chaotic. I’ve continued to play since and have had other wins, ranging from £1 to £100, which have helped out, whether I put it back in or withdrew it for other little things at home. 

I love this group so much for all that it stands for—the community, the helping of other families, and the community work. Thank you so much for everything ❤️🩵❤️” 

At Chaotic, we’re more than just a game—we’re a community of people who support each other. Stories like this are what motivate us to keep growing and changing lives. We’re proud to be a part of your journey, and we’re here to continue supporting you. 

If you have a story about how Chaotic has impacted you, please share it with us via email at contact@chaotic.co.uk. We’d love to hear from you!