We are committed to ensuring that all players engage with our competitions in a responsible and enjoyable manner. While online competitions and/or prize draws are not considered gambling, we still encourage all participants to play responsibly and within their means.
Playing Responsibly
- Only spend what you can afford, our competitions are designed to be a fun and exciting way to win prizes, not a financial burden.
- Before entering, think carefully about whether you genuinely want the prize and whether the ticket price is affordable for you.
- We offer a free postal entry option, which gives exactly the same chance of winning as a paid entry.
If the fun stops, STOP PLAYING!
Our Responsible Play Measures
To help promote responsible participation, we have implemented the following safeguards:
- Entry Limits – We limit the maximum number of entries per person for each competition. These limits are clearly displayed on each competition page.
- Spend Limits – If you wish to control how much you spend on competitions, we offer a spend limit feature to help you manage your participation. To activate this feature simply click on My Account > Responsible Gaming
- Lock Account – If you feel the need to take a short break from playing, you can choose a lock period. This will prevent you from being able to make payments for a selected duration. To activate this feature simply click on My Account > Responsible Gaming
- Account Closure – If you ever feel you are spending too much on competition entries, you can request for your account to be permanently deleted. To do this simply click on My Account > Responsible Gaming > Delete Account
Seeking Support
Even though our competitions are not considered gambling, if you feel that entering competitions is becoming an issue for you, we encourage you to seek free, independent advice and support:
If you have any concerns or need further assistance, our team is here to help.
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